thirdmind
Company AI KITT
All case studies
AI Training InstituteLive since 2025

Course questions answered from their own knowledge.

Lots of questions about the crash course and the Explorer Club. Answers were pieced together from course information.

Area
Customer service
Connected
Zoho Desk · Knowledge base
Control
Anyone who wants a person can ask for one at any time.
Simplified view of the workflow

Workflow

How it works today.

  1. A ticket arrives

    Questions about the crash course and the Explorer Club reach support.

  2. The AI sorts and answers

    It assigns the ticket to the course and answers it from the knowledge base.

  3. A person stays reachable

    Anyone who prefers to talk to a person can get one at any time.

Where it stands · Live since 2025

Around 60% success rate after two months.

Next step

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