Understand
- Where does work come in?
- Which systems are involved?
- Who gets to decide?
AI in business becomes useful when it takes on real work: handling tickets, checking invoices, comparing data, maintaining knowledge, and doing research.
thirdmind turns that work into digital employees: like a new colleague with a clear assignment, access to your systems, and defined permissions. Every step is traceable. Critical decisions stay with people.
AI is not the hard part.
The work around it is.
Most of your company already uses ChatGPT, Copilot, Gemini or Claude. That helps with thinking, writing and research. But operational work often stays where it was before: in mailboxes, ticket systems, folders, tables, CRM, ERP, and similar tools.
It is the work no one is excited to start in the morning, but it still eats up hours every day.
Wherever you are today, we can help you move from a first impulse to orientation to the first real implementation.
We need a first shared impulse.
Create a shared picture of what AI can mean at work.
For teams, leadership groups, and events that want to understand what AI can mean in day-to-day business operations.
We want to start, but need orientation.
Find the right first step.
For teams that want to move forward, but still need to sort ideas, risks, data, and feasibility.
We have a process and want to build.
Turn a recurring task into a digital employee.
For teams that want to turn a defined process into an AI system with a task, system access, control, and daily usability.
Check invoices, compare data, prepare exports.
A digital finance employee reads invoices, compares them with goods and price data, marks deviations and prepares data for accounting.
Read tickets, search for context, create draft answers.
A digital support employee takes over the research and draft work for your team. People remain in control where answers carry risk.
Structure requests and transfer them to systems.
A digital employee can read information from forms, PDFs, or emails, check master data, and create records in the right system.
Many projects start in the AI Compass. There we clarify which work occurs often, can be limited clearly enough, and genuinely disrupts everyday operations.
A digital employee is not an abstract AI project. It has a name, a task, a channel, system access and clear boundaries.Examples from our project work:
Checks invoices, compares goods and price data, and prepares approved cases for accounting.
Reads support tickets, seeks context across multiple systems, and creates draft responses for humans.
Processes exhibitor inquiries from forms, PDFs, and emails and prepares records in the on-premise CRM.
Evaluates sleep data and creates personalized sleep analysis cards directly in the sleep² app.
Conducts a guided interview, collects the required information, and fills out a questionnaire.
Backend and AI models used are operated in the EU.
Per employee, per system, per data type.
Every step is traceable and exportable.
People stay responsible where the risk is real.
Customer data is not used to train third-party models.
The workshop with thirdmind showed very clearly: AI is not for lazy people, but for those who want to do more. Many small adjustment screws became tangible because the big picture was clearly organized.
thirdmind helped us develop the AI-based sleep coach for our sleep² app with strong technical care. The structured project management, clear scoping, and specific implementation for our application were especially valuable. Without thirdmind, we would not have reached this level of quality.
Finn does not replace accounting for us. It takes over the preliminary checks. That is exactly the part that takes time every day: comparing invoices with goods receipts, master data, and conditions, and surfacing only the cases that need attention.
thirdmind quickly developed a clear architecture, structured data logic and a functioning GenAI-first prototype from complex requirements. The collaboration was pragmatic, technically strong and always focused on implementation.
In the AI Compass you evaluate use cases, concrete processes, data, risks, and feasibility before the budget goes into implementation.